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KOSO KENT INTROL
SALES

CUSTOMER SATISFACTION
SURVEY

This questionnaire has been produced as part of a continued effort to improve our level of service. Your time and effort in providing this information is greatly appreciated and we thank you for this in advance.

Questions

1. How do you feel we have dealt with your orders in the past?

2. Did you receive your goods on time?

3. Were you satisfied with the quality of the goods?

4. How do you normally place your order?

5. Have you ever requested any quotes from our company?

6. Have you ever visited our web site?

7. Do you require any additional copies of our catalogue and/or Cd-rom to be sent out to you?

8. Do you have any further comments regarding the goods and services you received?